Shipping policy

BackUp-Buddy Shipping Policy

At BackUp-Buddy, we’re committed to delivering your orders efficiently and reliably. Below is an outline of our shipping process and policies to ensure you have all the information you need.

Processing Times

• All orders are processed within 24-72 hours of purchase, excluding weekends and holidays.
• You will receive a confirmation email once your order has been processed and shipped.

Shipping Times

• Shipping times vary depending on your location and the shipping method selected during checkout.
• Standard shipping typically takes 3-7 business days, while expedited shipping options may take 1-3 business days depending on the service selected. 

Shipping Costs

• Shipping costs are calculated at checkout based on your location, the weight of the items, and your chosen shipping method.

Tracking Your Order

• Once your order has shipped, you will receive a tracking number via email. This allows you to monitor the progress of your shipment directly with the carrier.

International Shipping

• We currently do not offer international shipping.

Shipping Issues

• If your package is delayed, lost, or damaged during transit, please contact us at Info@BackUp-Buddy.com. We will work with the shipping carrier to resolve the issue promptly.
• Note: We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

Order Changes or Cancellations

• If you need to modify or cancel your order, please contact us at Info@BackUp-Buddy.com within 24 hours of placing the order. Once the order has been processed, changes or cancellations may not be possible.

Thank you for choosing BackUp-Buddy! If you have any questions about our shipping policy, feel free to reach out!