Refund policy

Refund Policy

At Backup Buddy, we strive to ensure customer satisfaction. If you’re not fully satisfied with your purchase, we’re here to help.

30-Day Returns
You may return items within 30 days of receipt for a refund. To be eligible for a return, the item must:

• Be shipped back at your expense.
• Be in its original packaging.
• Be in the same condition as it was received.

Return Process
To initiate your return, please contact us at Info@backup-buddy.com. Our team will provide you with detailed instructions for shipping the item back.

Refund Timeline
Once we receive and inspect the returned item, we will process your refund. Please allow up to 14 business days for the refund to reflect in your account.

Thank you for choosing Backup Buddy!